Help Center
Find answers to your questions and get the support you need
Getting Started
Learn how to create an account, list your property, and make your first booking
Learn more →Frequently Asked Questions
How do I create an account?
Click on the profile icon in the top right corner and select "Sign Up". Fill in your email, name, and password to create your account.
How do I list my property?
Once logged in, click "List Your Space" in the navigation menu. Fill in the details about your property, add photos, set pricing, and submit for review.
What payment methods do you accept?
We accept credit/debit cards, bKash, Nagad, and other popular payment methods in Bangladesh.
Can I cancel my booking?
Yes, you can cancel your booking from your bookings page. Cancellation policies vary by property, so check the cancellation terms before booking.
How do I contact customer support?
You can reach our support team 24/7 through the contact form below or email us at support@thikana.com