Privacy Policy

Introduction

Thikana ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when registering on our platform, including:

• Name and contact information (email, phone number)
• Profile information and photographs
• Payment information and billing details
• Identity verification documents
• Communication preferences

Automatically Collected Information

When you access our platform, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Usage data and interaction patterns
• Cookies and similar tracking technologies
• Location data (with your permission)

How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To verify your identity and prevent fraud
• To send you updates, newsletters, and promotional materials
• To respond to your inquiries and provide customer support
• To analyze usage patterns and optimize user experience
• To comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We may share your information in the following situations:

• With Other Users: When you create a booking, certain information is shared with the host/guest
• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with any merger, sale, or acquisition
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share information

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: